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| Q: | "Is service available in Canada?" |
| A: | No. Service is only available in the continental USA and Hawaii. |
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| Q: | "If I live in an apartment or condo can I still get a dish?" |
| A: | In most cases, yes, if you have a balcony. The law requires that your landlord must give you permission. FCC rules permit residents of rental property to install a satellite dish, but only in certain areas. |
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| Q: | "What if I don't have a credit card?" |
| A: | To sign up for this offer with Dish Network, you are required to use a credit card (MasterCard, Visa, American Express, Discover) or a debit card which has a MasterCard/Visa Logo. |
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| Q: | "Can I substitute one channel for another in my basic package?" |
| A: | We strive to make satellite programming as affordable as possible. One way to help keep costs lower is to provide stations in packages, rather than mostly a la carte. |
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| Q: | I want to see a list of all of the channels! |
| A: | You can get a list of the channels that are included in any package on our website. Just click on any programming Package that is underlined. Then a window will pop up giving you a detailed listing. In general, anything that is underlined on our website can be clicked on. |
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| Q: | Can I get this installed on my motorhome or tractor trailer? |
| A: | Yes! We do have packages available for your RV or motorhome. However, they are different from the program advertised on this website. Please click on "about us" in the left column to locate our phone number. We welcome your call to discuss mobile mounting solutions. |
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| Q: | "Can I get service in Puerto Rico?" |
| A: | No. This offer does not extend to Puerto Rico. Sorry. |
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| Q: | "Do I have to choose my programming right now?" |
| A: | No. If you are not sure of which packages you desire, you can simply choose the basic programming package for now. You'll then have time to consider your options. Just keep in mind that you'll have to decide before the installer comes to your home. |
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| Q: | "UPN and WB -- Do you carry UPN and WB Networks?" |
| A: | Yes, we currently carry WB and UPN. |
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| Q: | What if I move before my one year commitment is up? |
| A: | No problem! DISH Network will reinstall your system at your new residence for FREE so long as you commit to a new 12 month period of at least Top 150 programming at your new home. |
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| Q: | "Can I check my account status online?" |
| A: | You may view your current or previous billing statements, add services, or make payments to your account online. Keep in mind that our Free installation offer requires that you agree to automatic monthly billing on your credit card. |
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| Q: | Adult programming |
| A: | Dish Network currently offers an extensive lineup of adult programming. Please click on "Movie Channels" for more detailed information. |
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