| We offer an optional Digital Personal Video | | I heard DISH Network and DirecTV are trying to |
| Recorder! PVR records 350 hours of your | | merge, will this affect me? The merger has |
| favorite shows without tapes! ZAP | | been blocked by the government and therefore |
| Commercials! PAUSE/REWIND/REPLAY Live | | is no longer going to happen. |
| TV! | | |
| | Why does a phone line connect to the |
| We strive to make satellite programming as | | receiver? The primary reason why the |
| affordable as possible. One way to achieve | | receiver(s) connect to the phone line is to |
| this is to provide stations in packages, rather | | ensure your ability to purchase Pay-Per-View |
| than mostly a la carte. To prevent us from | | movies and events. |
| having to raise prices, no substitutions are | | |
| allowed. | | I have DIRECTV now, but I want your service. |
| | How do I do that? You would need to purchase |
| There are 2 differences between Dolby | | a DISH Network system. DISH Network and |
| Surround and Dolby Digital. First, Dolby | | DirecTV receivers feature different architecture. |
| Surround only has 4 channels; Dolby Digital | | |
| has 5.1 channels. In addition, AC-3 includes a | | How does the installation work; do you install |
| Phase Delay which gives you the illusion of a | | nationwide? All of our installations are done |
| sound reflection which is either closer or further | | through the DISH Installation Network, a |
| from you than the actual speaker and gives you | | division of DISH Network. Since their network is |
| a more realistic sound profile. | | nationwide, we are able to offer you a |
| | professional installation anywhere in the US, |
| DISH Network is fast becoming known as the | | including Hawaii, with one exception being |
| company offering the most advanced | | Alaska, which requires self-installation. |
| equipment at the lowest prices in the industry. | | |
| | What are the programming charges for a |
| FCC rules permit residents of rental property to | | second receiver? There is no programming fee |
| install a satellite dish, but only in certain areas. | | for your 2nd, 3rd, 4th, 5th or 6th receivers? |
| Generally, FCC rules permit renters to install a | | There is, however, a nominal monthly second |
| dish only in areas that are subject to the renter's | | receiver Access Fee. |
| exclusive use and control. Such an area my | | |
| include a balcony, patio, yard, deck or other | | DishPVR is an integrated Satellite TV receiver |
| area that only they have the right to use. | | and Personal Video Recorder (PVR) that gives |
| | you the ability to record and control TV |
| Extensive NFL coverage is available on | | programming in a way you never could before. |
| ESPN, which is already included in DISH | | |
| Network basic packages. You can also watch | | DishPro is the latest DISH Network entry-level |
| exciting NFL matchups on either your local | | satellite receiver. It features a sleek low-profile |
| networks or, if qualified, on Local Broadcast | | design and offers interactive capabilities to |
| Networks or Distant Broadcast Networks East | | enhance the television experience. |
| and/or West Coast network feeds. | | |