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| Q: | "Can I substitute one channel for another in my basic package?" |
| A: | We strive to make satellite programming as affordable as possible. One way to help keep costs lower is to provide stations in packages, rather than mostly a la carte. |
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| Q: | "What if I don't have a credit card?" |
| A: | To sign up for this offer with Dish Network, you are required to use a credit card (MasterCard, Visa, American Express, Discover) or a debit card which has a MasterCard/Visa Logo. |
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| Q: | "Is service available in Canada?" |
| A: | No. Service is only available in the continental USA and Hawaii. |
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| Q: | Do I need a cable-ready TV? |
| A: | No. Dish Network is compatible with every TV ever manufactured! Installation is free on all models of television. |
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| Q: | "Can I check my account status online?" |
| A: | You may view your current or previous billing statements, add services, or make payments to your account online. Keep in mind that our Free installation offer requires that you agree to automatic monthly billing on your credit card. |
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| Q: | Adult programming |
| A: | Dish Network currently offers an extensive lineup of adult programming. Please click on "Movie Channels" for more detailed information. |
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| Q: | "If I live in an apartment or condo can I still get a dish?" |
| A: | In most cases, yes, if you have a balcony. The law requires that your landlord must give you permission. FCC rules permit residents of rental property to install a satellite dish, but only in certain areas. |
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| Q: | I want to see a list of all of the channels! |
| A: | You can get a list of the channels that are included in any package on our website. Just click on any programming Package that is underlined. Then a window will pop up giving you a detailed listing. In general, anything that is underlined on our website can be clicked on. |
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| Q: | "Can I get service in Puerto Rico?" |
| A: | No. This offer does not extend to Puerto Rico. Sorry. |
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| Q: | "UPN and WB -- Do you carry UPN and WB Networks?" |
| A: | Yes, we currently carry WB and UPN. |
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